Cancellation & Refund Policy

Thank you for shopping with Cidra Life (Enrom Med Pharma).
We aim to provide high-quality wellness products and smooth customer support. Please read our cancellation & refund policy carefully.

Order Cancellation

• Orders can be cancelled within 2 hours of placing the order.

• Once the order is packed or shipped, cancellation will not be possible.

• To cancel your order, contact us at info@cidralife.com or call +91 836 014 8353

Refunds

We offer refunds only under the following conditions:

• You received a damaged, defective, or wrong product.

• The issue must be reported within 48 hours of delivery along with package pictures/video.

Non-Returnable Products

Due to the nature of health supplements, opened or used products cannot be returned.

Refund Timeline

• Refunds are processed within 5–7 business days after approval.

• Refund mode: original payment method.

Contact

Email: info@cidralife.com
Phone: +91 836 014 8353
Website: https://cidralife.in