Shipping Policies

At Cidra, we aim to deliver your wellness products quickly, safely, and reliably. Below are the details of our shipping process.

Free Shipping

We are happy to offer FREE shipping across India on all orders.
There are no hidden shipping charges, and the price you see at checkout is the final amount you pay.

Order Processing

All orders are processed within 24–48 hours after the order is placed.

Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is processed, it will be handed over to our delivery partner for shipment.

Estimated Delivery Time

Delivery timelines may vary depending on your location.

Typically, orders are delivered within:

Metro Cities: 2–4 business days
Other Cities & Towns: 3–6 business days

Please note that delivery timelines may occasionally be affected due to logistics delays, weather conditions, or high order volumes.

Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS or email, which you can use to track your shipment in real time.

Shipping Coverage

Currently, we ship across most locations in India.
If your location is not serviceable by our courier partners, our team will contact you to provide assistance.

Incorrect Address

Please ensure that your shipping address and contact details are correct while placing the order.

Cidra will not be responsible for delays or delivery failures caused by incorrect address details provided at checkout.

Damaged Package

If your order arrives damaged or tampered, please contact our support team within 24 hours of delivery with photos of the package so we can assist you.

If you have any questions regarding shipping, feel free to contact our support team.